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How m55 Handles Your Personal Information

When you open an account with m55, we collect only the information we need to run your account and process payments through JazzCash, Easypaisa, and Raast.

Account data protectedJazzCash & Easypaisa payment data handled securelyYour right to access or deleteNo data sold to third parties

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What We Collect and Why

m55 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you give us when registering — your name, contact details, and payment method identifiers such as your JazzCash mobile number or Easypaisa account reference. When you make a deposit or withdrawal via Raast or a linked debit card, the transaction reference is

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logged against your account for verification and dispute resolution. We also collect device identifiers and session data automatically when you access the platform on mobile or desktop; this helps us keep your account secure and detect unusual login activity. Cookies are used to maintain your session
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state so you do not have to re-authenticate between pages. We do not collect more than we need, and we do not sell, rent or share your personal data with advertisers. Sharing with third parties is limited to payment processors required to clear your JazzCash, Easypaisa
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or Raast transactions, and to compliance partners where local law requires it. Availability of our services depends on local law and eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT

Reach Us About Your Data

If you want to access the data we hold on your account, request a correction, or ask for deletion, our support team handles privacy requests directly. You can reach us through live chat inside your account dashboard, by email, or via the help form on this site. We aim to respond to all data-related requests within a reasonable period and will confirm receipt as soon as your message reaches us.

Live Chat Open your account dashboard and tap the chat icon. Our team picks up privacy queries the same way they handle account and payment questions.

Email Support Send your data access or deletion request to our support email address. Include your registered mobile number so we can locate your account quickly.

Help Form Use the contact form on this site if you prefer not to log in. Select the privacy category so your request is routed to the right team straight away.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Your account data is stored on servers with SSL encryption in transit and at rest. We apply access controls so only the teams that need your data — payments, verification, account security — can see it. We review data retention regularly; account records are kept for as long as your account is active and for a period after closure as required by applicable rules. You can ask us to confirm what data we hold at any time.

SSL Encryption

All data moving between your device and our servers is encrypted via SSL. This covers login sessions, payment references, and account profile updates on both mobile and desktop.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can manage cookie preferences through your browser settings at any time.

Retention Policy

We keep your account data while your account is open and for a defined period after closure. Payment records linked to JazzCash, Easypaisa or Raast transactions are retained as required by applicable rules.

Access Requests

You have the right to ask what personal data m55 holds about you. Submit a request through live chat or email, and we will provide a summary tied to your registered account.

Common Questions About Your Privacy

These are the questions we hear most often about how m55 handles personal data, payment information, and account records. If your question is not covered here, reach out through live chat or the help form.

We collect your name, contact number, and the payment identifiers you use — for example, your JazzCash mobile number or Easypaisa account reference — along with device and session data to keep your account secure.

Payment references are shared only with the processors needed to clear your transaction. We do not share your JazzCash, Easypaisa or Raast details with advertisers or unrelated third parties.

Contact us through live chat in your account dashboard or send an email with your registered mobile number. We will confirm receipt and provide a summary of the data linked to your account.

Yes. Submit a deletion request through the help form or live chat. Some records may be retained for the period required by applicable rules, but we will tell you exactly what remains and why.

We retain account and transaction records for a defined period after closure, as required under applicable rules. Once that period passes, records are removed from active systems in line with our retention policy.

We use session cookies to maintain your login state and analytics cookies to improve site performance. You can adjust or block cookies through your browser settings; note that disabling session cookies may affect how your account loads.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How m55 Handles Your Personal Information

Reach Us About Your Data

How We Protect and Manage Your Information

Common Questions About Your Privacy

01 What personal data does m55 collect when I open an account?

02 Is my JazzCash or Easypaisa payment data shared with anyone?

03 How do I request a copy of the data m55 holds on my account?

04 Can I ask m55 to delete my personal data?

05 How long does m55 keep my account data after I close my account?

06 Does m55 use cookies, and can I turn them off?

Privacy Policy

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